Business Process Management

Business process management

Business Process Management (BPM) is a discipline that improves the business processes for organizations constantly. To do this, different aspects have to be looked at and the approach should be efficient and effective. One aspect is the technological advancements, integrating this into the business process would yield high dividends. The other aspect is stream line the business processes and eliminate standalone or unwanted process. Ultimately BPM drives greater customer value. It is taking a closer look at how the functioning is happening today,understand the issues and gaps, and then lay out a blueprint as to how your organization can optimally work in the future. Aligning business process towards the organizational goals is also a key factor.

  • Process review:Process review: To look at the organizational processes end-to-end and highlight what works and what can be improved.
  • Ownership: Accountability is key, define accountability if the processes for improvement of to-end systems
  • Strategic alignment: Systems and processes should be aligned to deliver greater efficiency.
  • Performance metrics:Key performance indicators (KPIs) should be defined in the process evaluate the performance constantly.
  • Change management: Key factor in informing and involving the people of the organization the change.